Terms & Conditions · Sovaner

Terms and Conditions

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Sovaner platform ("Platform"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Definitions

"Platform" refers to the Sovaner website, mobile applications, and all related services.
"User" refers to any individual who accesses or uses the Platform, including Buyers and Sellers.
"Buyer" refers to users who purchase products through the Platform.
"Seller" refers to users who list and sell products through the Platform.
"Products" refers to goods and items listed for sale on the Platform.

3. Account Registration

To use certain features of the Platform, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password confidential and not share it with others
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your account

4. User Conduct

Users must not:

Violate any applicable laws or regulations
Infringe on the intellectual property rights of others
Upload or transmit viruses or malicious code
Engage in fraudulent activities or misrepresentation
Harass, abuse, or harm other users
Attempt to gain unauthorized access to our systems
Use the Platform for any illegal or unauthorized purpose

5. Transactions

All transactions conducted through the Platform are subject to:

Verification and approval by Sovaner
Applicable taxes and fees
Our payment processing policies
Our refund and return policies

6. Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, images, and software, is the property of Sovaner or its licensors and is protected by copyright and other intellectual property laws.

7. Limitation of Liability

Sovaner shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to:

Loss of profits, data, or goodwill
Service interruptions
Disputes between users
Third-party actions

8. Dispute Resolution

Any disputes arising from the use of the Platform shall be resolved through:

Good faith negotiations between the parties
Mediation, if negotiations fail
Arbitration under Ghanaian law, if mediation fails

9. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of the Platform constitutes acceptance of modified terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Sovaner
Email: support@sovaner.com
Phone: +233 XX XXX XXXX